Introduction

Dear customer, we welcome you to the “Black Phone General Trading LLC” website. These terms and conditions apply to the “Black Phone” store in all its sections and branches, which refer to these terms and conditions as a secure reference.

Dear customer, Black Phone General Trading LLC is the company that supports and maintains the website blackphone.ae.

By visiting the “Black Phone” online store, you give your consent to the current terms and conditions. If you do not agree with them, you must not use this website. The website reserves the right to change, modify, add or remove parts of the terms and conditions at any time. Changes become effective when posted on the website without prior notice. Therefore, please review the terms of use and conditions regularly to keep up with all updates. Your continued use of the website constitutes your full acceptance of all changes made to the terms and conditions.

How to Use the Website

We grant you a non-transferable and revocable license to use the website under the specified terms and conditions. The purpose of this license is to purchase personal goods and products sold on the website. It is prohibited to use it for commercial purposes or on behalf of any third party unless expressly permitted by us in advance. Any breach of these terms and conditions results in the immediate cancellation of the license granted in this paragraph without any prior notice.

The content provided on this website is for informational purposes only. The descriptions and specifications related to the products mentioned on this website belong to the sellers, suppliers, and the companies themselves that provided the product. Comments or opinions expressed on this website belong to each individual who posted them and do not necessarily reflect our views.

Some services and related features that may be available on the website require registration or subscription. If you choose to register or subscribe to any of these services or related features, you agree to provide accurate and up-to-date information about yourself and promptly update this information if any changes occur. Each user of the website is solely responsible for maintaining their passwords or other identification methods safe and secure. The account owner is fully responsible for all activities that occur under their password or within their account. Additionally, you must notify us of any unauthorized use of your password or account. Finally, the website is not responsible, directly or indirectly, for any loss or damage of any kind that may arise from your failure to comply with this section or in relation to it.

During the registration process, you agree to receive promotional emails from the website. You can later opt-out of this option and stop receiving promotional emails.

User Submissions

All your contributions on the website and/or your reviews of us, including but not limited to questions, criticisms, comments, and suggestions (collectively “Submissions”), become our exclusive property and will not be returned to you under any circumstances. In addition to the rights applicable to any kind of contribution, once you share your comments or critiques with us on the website, you also grant us the right to use the name you provide, which is directly associated with the criticism, comment, or any other content. You may not use a false email address, pretend to be someone else, or try to mislead us or any third party as to the origin or reliability of any submission. We have the right to remove or retain any reviews as we deem necessary.

Order Approval and Pricing

Please note that in some cases, orders may not be approved for various reasons. The website reserves the right to refuse or cancel any order for any reason at any time. Before we approve the order, we may request additional information or verification, including but not limited to a phone number and address.

We aim to provide the most accurate pricing information for all users visiting the website. However, errors may sometimes occur, such as cases where the product is not priced correctly on the online store pages. As such, we reserve the right to refuse or cancel any order. If the product is not priced correctly in this case, we may contact you to confirm the order at its correct price or cancel your order after informing you of this cancellation. We reserve the right to refuse or cancel any orders, whether the order was confirmed or not, even if the credit card has been charged.

Governing Law

BlackPhone’s headquarters are located in the United Arab Emirates. In the event of any dispute, claim, or conflict that arises and is not resolved amicably, UAE law applies, and the jurisdiction for arbitration among all parties shall be the courts of Ras Al Khaimah, in accordance with the rules and regulations of the Ministry of Commerce and Industry and the relevant authorities.