Terms and Conditions

Introduction

Dear Valued Customer,
Welcome to the Black Phone General Trading LLC website. These terms and conditions apply to the Black Phone store, including all its sections and branches, and serve as a secure reference for these terms and conditions.

Black Phone General Trading LLC is the company that manages and maintains the blackphone.ae website.

By visiting the Black Phone online store, you agree to these terms and conditions. If you do not agree, you must not use this website. The website reserves the right to change, modify, add, or remove parts of these terms and conditions at any time. Changes take effect once posted on the website without prior notice. Therefore, please review the terms and conditions regularly to stay updated on all changes. Your continued use of the website constitutes full acceptance of all modifications made to these terms and conditions.

How to Use the Website

We grant you a non-transferable, revocable license to use the website under the specified terms and conditions. The purpose of this license is to purchase personal goods and products sold on the site. Any commercial use or use on behalf of a third party is prohibited unless explicitly and transparently authorized by us. Any breach of these terms and conditions will result in the immediate revocation of the license granted herein without prior notice.

The content provided on this website is for informational purposes only. The descriptions and specifications of the products mentioned on this site are provided by the sellers, suppliers, and companies themselves. Comments or opinions posted on this website represent the views of the individuals who posted them and do not reflect our views.

Certain services and features on the website may require registration or subscription. If you choose to register or subscribe to any of these services or features, you agree to provide accurate and up-to-date information about yourself and update this information promptly if any changes occur. Each user is solely responsible for maintaining the security and confidentiality of their passwords or other means of identification. Account holders bear full responsibility for all activities under their passwords or accounts. Additionally, you must notify us of any unauthorized use of your password or account. The website shall not be held liable, directly or indirectly, for any loss or damage resulting from your failure to comply with this section.

During the registration process, you agree to receive promotional emails from the website. You can later opt out and unsubscribe from promotional emails.

User Submissions

All your contributions to the website and/or reviews of us, including but not limited to questions, critiques, comments, and suggestions (collectively referred to as “Contributions”), become our exclusive property and are no longer your property. In addition to the rights applicable to any submission, by sharing your comments or critiques with us on the website, you grant us the right to use the name you display in connection with the critique, comment, or any other content. You may not use a false email address, impersonate another person, or mislead us or any third party regarding the authenticity or reliability of any submission. We reserve the right to remove or retain any reviews.

Order Approval and Pricing

Please note that in certain cases, an order may not be approved for several reasons. The website reserves the right to refuse or cancel any order at any time. Before approving the order, we may request additional information or proof, including but not limited to phone numbers and addresses.

We strive to provide the most accurate pricing information to all users visiting the website. However, errors may occur, such as cases where a product is not priced correctly on the online store pages. Therefore, we reserve the right to refuse or cancel any order. If a product is incorrectly priced, we may contact you to confirm the order at the correct price or cancel your order after informing you of the cancellation. We reserve the right to refuse or cancel any orders, whether or not the order has been confirmed, even if the credit card has been charged.

Jurisdiction

Black Phone’s headquarters is located in the United Arab Emirates. In the event of any dispute, claim, or disagreement that arises and cannot be resolved amicably, the laws of the United Arab Emirates shall apply. The arbitration authority for all parties will be the courts of Ras Al Khaimah in accordance with the rules and regulations of the Ministry of Commerce and Industry and relevant authorities.

Black Phone
Sheikh Mohammed Bin Salem Street, Al Nadiyah, Ras Al Khaimah

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